Privacy Policy

Last Updated: September 18th, 2026

This Privacy Policy explains how ABTrades, LLC (a Texas limited liability company operating in Tennessee), d/b/a Self Operating Brokerage ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at https://www.selfoperatingbrokerage.com (the "Website"), use our software service (the "Service"), or otherwise interact with us. This Privacy Policy is incorporated into and forms part of our Terms of Use, which can be found at https://www.selfoperatingbrokerage.com/terms-of-use.

By accessing the Website, creating an account, or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you should not use the Website or the Service.

This Privacy Policy does not apply to third-party websites or services that you may access through links on our Website. We encourage you to review the privacy policies of any third-party websites or services you visit.

PRIVACY POLICY OVERVIEW

We collect personal information that you provide directly to us when you register for an account, subscribe to the Service, connect a brokerage account, create User Automations, contact customer support, or otherwise interact with the Website or Service. We also collect information automatically when you visit the Website, such as IP address, browser type, and usage data.

We use your personal information to provide and maintain the Service, process payments, authenticate your identity, connect to your brokerage account, execute your trading strategies, communicate with you about the Service, comply with legal obligations, and protect against fraud and security threats.

We do not sell your personal information to third parties. We share personal information with service providers who help us operate the Service, such as payment processors, cloud hosting providers, and brokerage API providers, under contractual obligations to protect your information.

You have rights to access, correct, delete, and control how your personal information is used, as described in the Your Privacy Rights section below.

INFORMATION WE COLLECT

We collect the following categories of personal information:

Information You Provide Directly to Us.

Account Information. When you register for an account, we collect your name, email address, password (stored in encrypted form), phone number (if provided), and any profile information you choose to provide.

Payment Information. When you purchase a subscription, we collect your billing name, billing address, payment method type, and the last four digits of your card number. Full payment card data is processed by our third-party payment processors and is not stored on our servers.

Brokerage Connection Data. When you connect a brokerage account to the Service, we collect your brokerage API credentials, authentication tokens, brokerage account number, and connection status. We use this information to authenticate with your brokerage and execute trades on your behalf in accordance with your User Automations.

User Automations. When you create trading strategies within the Service, we collect the rules, parameters, settings, and configurations you define, including strategy type, underlying symbols, strike prices, expiration dates, position sizing, risk management parameters, and scheduling preferences.

Support Communications. When you contact customer support, we collect the contents of your communications, including emails, support tickets, chat messages, and any information you provide to help us resolve your issue.

Marketing Communications. If you opt into marketing communications, we collect your marketing preferences and communication history.

Information We Collect Automatically.

Usage Data. When you access the Website or Service, we automatically collect information about your usage, including login timestamps, pages visited, features used, time spent on the platform, error reports, and other diagnostic data.

Device and Browser Information. We collect your IP address, browser type and version, operating system, device type, screen resolution, language preferences, and referring URL.

Website Analytics Data. We collect information about how visitors interact with the Website, including pages visited, time spent on pages, click paths, bounce rates, and conversion events.

Cookies and Tracking Technologies. We use cookies and similar tracking technologies to operate the Website, remember your preferences, analyze usage, and deliver relevant content. See the Cookies and Tracking Technologies section below for details.

Information Collected from Other Sources. We may receive information about you from third-party services, such as brokerage providers when you authorize a brokerage connection, or from payment processors when you complete a transaction. We only receive information necessary to provide the Service or complete the transaction you initiated.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Providing and Maintaining the Service. We use your account information, brokerage connection data, and User Automations to operate the Service, authenticate your identity, connect to your brokerage, execute your trading strategies, and provide the features and functionality of the Service.

Processing Payments. We use your payment information to process subscription payments, issue refunds, manage billing, and maintain transaction records.

Communicating with You. We use your email address and phone number to send you service-related communications, including account notifications, security alerts, billing confirmations, product updates, and responses to your support requests. If you have opted into marketing communications, we also use your contact information to send promotional content, which you can unsubscribe from at any time.

Improving the Service. We use usage data, analytics data, and aggregated information to analyze how the Service is used, identify trends, diagnose technical issues, improve features, and develop new functionality.

Securing the Service. We use personal information to authenticate users, detect and prevent fraud, monitor for security threats, investigate suspicious activity, and enforce our Terms of Use.

Complying with Legal Obligations. We retain and use personal information as necessary to comply with tax, financial, and legal recordkeeping requirements, respond to legal requests, and cooperate with law enforcement or regulatory authorities.

Aggregated and Anonymized Data. We may aggregate or anonymize personal information so that it can no longer be associated with you, and use this data for statistical analysis, business planning, service improvement, and marketing analytics. Aggregated or anonymized data is not subject to this Privacy Policy.

LEGAL BASIS FOR PROCESSING

We process your personal information under the following legal bases, where applicable:

Consent. Where you have provided consent, such as when you opt into marketing communications or authorize a brokerage connection, we process your personal information based on that consent. You may withdraw consent at any time without affecting the lawfulness of processing before the withdrawal.

Contract Performance. We process your personal information to perform the contract between you and the Company, including providing the Service, processing payments, and executing the obligations described in the Terms of Use.

Legal Obligation. We process your personal information to comply with legal obligations, including tax and financial recordkeeping requirements, regulatory compliance, and responses to legal requests.

Legitimate Interests. We process your personal information for our legitimate business interests, including improving the Service, securing the platform, preventing fraud, and enforcing our agreements, provided that your rights and interests do not override these legitimate interests.

Vital Interests. We may process your personal information where necessary to protect the vital interests of you or another person, such as in emergencies involving physical safety.

For users in the European Economic Area or the United Kingdom, these legal bases are provided in accordance with the General Data Protection Regulation (GDPR) and the UK GDPR. If you have questions about the legal basis on which we process your personal information, you may contact us at [email protected].

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies on our Website to provide, secure, and improve the Service. This section describes the types of technologies we use, why we use them, and the choices you have.

Types of Technologies We Use. We use the following categories of tracking technologies:

Essential Cookies. These cookies are necessary for the Website to function and cannot be disabled. They enable core functionality such as account login, session management, security features, and access to authenticated areas of the Website. Without these cookies, the Service cannot operate.

Preference Cookies. These cookies remember your preferences and settings, such as language selection and display preferences, so you do not have to reconfigure them each time you visit.

Analytics Cookies. These cookies collect information about how visitors use the Website, including which pages are visited most frequently, error messages, and time spent on pages. We use this information to improve the Website's performance and user experience. We may use third-party analytics services, such as Google Analytics, that set their own cookies to collect this information.

Marketing and Advertising Cookies. If you have consented to marketing cookies, we and our advertising partners may use these cookies to deliver relevant content and advertisements on our Website and on third-party websites. These cookies track your browsing behavior across multiple websites to measure the effectiveness of advertising campaigns and serve content that is more relevant to your interests.

How We Obtain Consent. Where required by applicable law, including under the General Data Protection Regulation (GDPR) and the ePrivacy Directive for users in the European Economic Area and the United Kingdom, we obtain your consent to non-essential cookies through a cookie consent banner presented upon your first visit to the Website. You may withdraw or modify your consent at any time through the cookie preferences tool accessible in the Website footer.

Your Cookie Choices. You can control or delete cookies through your browser settings. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. If you choose to refuse cookies, some parts of the Website may not function properly, particularly authenticated areas that require login.

Instructions for managing cookies in popular browsers are available at the following links:

Google Chrome: https://support.google.com/chrome/answer/95647

Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b2-716d0365c3b8

Browser-Based Do Not Track Signals. Some browsers offer a Do Not Track signal. Because there is no industry consensus on the meaning or obligations associated with Do Not Track signals, we do not currently respond to them. If industry standards change or applicable law requires us to respond, we will update this policy.

Third-Party Tracking. Third-party services we use, such as analytics providers and advertising platforms, may set their own cookies and tracking technologies on your device when you interact with our Website. These third parties have their own privacy policies governing their use of cookies and tracking data. We do not control these third-party cookies and are not responsible for their practices. We encourage you to review the privacy policies of these third parties.

Updates to This Section. If we change our cookie practices or adopt new tracking technologies, we will update this section and, where required, seek your consent before implementing the change.

INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information to third parties. We share your personal information with the following categories of recipients, only as necessary to provide the Service and for the purposes described in this Privacy Policy:

Service Providers. We share personal information with third-party service providers who perform services on our behalf, including payment processing, cloud hosting, email delivery, analytics, customer support, and brokerage API connectivity. These service providers are contractually obligated to protect your personal information and are restricted from using it for any purpose other than providing the services we have engaged them to perform.

Brokerage Providers. When you authorize a brokerage connection, we share your authentication credentials and User Automation instructions with the brokerage provider to the extent necessary to execute trades on your behalf. The brokerage provider's use of your information is governed by their own privacy policy and terms of service.

Payment Processors. We share payment information with third-party payment processors to complete transactions, issue refunds, and manage billing. We do not share full credit card numbers with these processors in a manner that we control; payment card data is transmitted directly from your browser to the payment processor through encrypted channels.

Legal and Regulatory Authorities. We may disclose personal information in response to a legal request, such as a subpoena, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of any person, address fraud, security, or technical issues, or enforce our Terms of Use.

Business Transfers. In the event of a merger, acquisition, reorganization, dissolution, or other sale or transfer of some or all of our assets, we may transfer your personal information to the acquiring or successor entity. We will notify you via email or prominent notice on the Website of any such transfer and of the choices you may have regarding your personal information.

Affiliates and Partners. We may share personal information with our affiliates or business partners for purposes of joint service offerings, marketing, or analytics, provided that such sharing is consistent with this Privacy Policy and the recipient is bound by confidentiality obligations.

Aggregated or Anonymized Information. We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for business, marketing, or analytics purposes.

THIRD-PARTY SERVICES

We use the following categories of third-party services to operate the Service. Each category processes personal information as described below:

Cloud Hosting. We use a cloud hosting provider to store and process your account information, User Automations, and usage data. The hosting provider has access to infrastructure-level data but does not access the contents of your User Automations except as necessary for infrastructure maintenance and security.

Payment Processing. We use a third-party payment processor to handle subscription payments and refunds. The processor receives your payment card data directly through encrypted channels and provides us with transaction confirmations and the last four digits of your card number for account identification.

Brokerage API Providers. We connect to brokerage providers through their APIs to execute trades on your behalf. When you authorize a connection, your brokerage credentials and trade instructions are transmitted to the brokerage provider. The brokerage provider's handling of your data is governed by their own privacy policy.

Email and Communications. We use an email service provider to deliver service-related and marketing communications. The provider receives your email address and communication preferences and processes email delivery on our behalf.

Analytics. We use analytics services to understand how visitors interact with the Website and Service. These services may collect usage data, IP addresses, and device information through cookies or similar technologies. See the Google Analytics Disclosure section below for details.

Customer Support. We use customer support tools to manage support tickets, live chat, and communications. These tools process your support communications and account information to facilitate support interactions.

Marketing and Advertising. We may use marketing and advertising platforms to deliver promotional content and measure campaign effectiveness. See the Social Media and Advertising Disclosure section below for details.

Each third-party service operates under its own privacy policy and terms of service. We encourage you to review the privacy policies of these services. We are not responsible for the privacy practices of third-party services and disclaim liability for their handling of your personal information.

GOOGLE ANALYTICS DISCLOSURE

We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyze information about how visitors use our Website. Google Analytics uses cookies and similar tracking technologies to collect usage data, including IP address, pages visited, time spent on pages, referral source, and device and browser information.

Google Analytics processes this information on our behalf to provide reports on Website traffic, user behavior, and conversion metrics. The data collected by Google Analytics is used to improve the Website's content, design, and user experience.

Google may transfer the information collected to servers located in the United States or other countries. Google's processing of this data is governed by Google's Privacy Policy, available at https://policies.google.com/privacy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. You can also manage Google Analytics cookies through your browser settings as described in the Cookies and Tracking Technologies section above.

We have configured Google Analytics to anonymize IP addresses where possible and to use the data retention settings that limit the period for which Google retains user-level and event-level data.

SOCIAL MEDIA AND ADVERTISING DISCLOSURE

We may use social media platforms and advertising networks to deliver marketing content and measure the effectiveness of our advertising campaigns. These platforms may include Meta (Facebook and Instagram), Google Ads, and other advertising services.

When you interact with our Website or provide your email address to us, we may share certain information with these advertising platforms for the following purposes:

Retargeting. We may use website visitor data to show advertisements to users who have previously visited our Website. This involves sharing cookie-based identifiers or email addresses (in hashed form) with the advertising platform to match users across devices and serve relevant ads.

Lookalike Audiences. We may use customer email lists to create lookalike audiences on advertising platforms. This involves sharing hashed email addresses with the platform, which uses them to identify users with similar characteristics for ad targeting.

Campaign Measurement. We may share conversion data, such as whether you completed a purchase or signed up for an account, with advertising platforms to measure the effectiveness of our campaigns.

Under the California Consumer Privacy Act (CCPA), the sharing of personal information with advertising platforms for cross-context behavioral advertising may constitute "sharing." If our practices constitute sharing under the CCPA, California residents have the right to opt out of such sharing. To exercise this right, you may submit a request to [email protected] or through the opt-out mechanism provided on the Website, if applicable.

You can also control advertising-related tracking through the following tools:

Digital Advertising Alliance Opt-Out: https://optout.aboutads.info

Network Advertising Initiative Opt-Out: https://optout.networkadvertising.org

Each advertising platform operates under its own privacy policy. We encourage you to review the privacy policies of Meta, Google, and any other advertising platforms we use.

DATA SECURITY

We take reasonable technical, organizational, and administrative measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

These measures include:

Encryption. We encrypt personal information in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption protocols.

Access Controls. We restrict access to personal information to authorized personnel who require access to perform their job functions. Access is granted on a least-privilege basis and is monitored and audited.

Authentication. We require strong authentication for access to internal systems and use multi-factor authentication for administrative access.

Secure Development. We follow secure software development practices, including code reviews, vulnerability scanning, and regular security testing.

Vendor Management. We require third-party service providers to maintain appropriate security measures and enter into contractual obligations to protect your personal information.

Monitoring and Incident Response. We monitor our systems for security threats and maintain an incident response plan to detect, investigate, and respond to security incidents.

Despite these measures, no system is completely secure. We cannot guarantee the absolute security of your personal information. If a security breach occurs that compromises your personal information, we will notify you in accordance with applicable law as described in the Data Breach Notification section below.

DATA BREACH NOTIFICATION

In the event of a data breach that compromises your personal information, we will take the following steps:

Assessment. We will promptly assess the scope and severity of the breach, the types of personal information affected, and the potential risk to affected individuals.

Containment. We will take immediate steps to contain the breach, secure affected systems, and prevent further unauthorized access.

Notification. We will notify affected individuals whose personal information was compromised in the breach. Notification will be provided in accordance with applicable state and federal breach notification laws, typically within thirty (30) to sixty (60) days of discovering the breach, unless a shorter timeframe is required by law or law enforcement has requested a delay for investigation purposes.

Content of Notification. Notifications will include, to the extent known: a description of what happened, the types of personal information that were compromised, what we are doing in response, steps you can take to protect yourself, and contact information for further inquiries.

Method of Notification. Notifications will be delivered via email to the address associated with your account, and where required by law, by written notice to your physical address on file. We may also post a prominent notice on the Website.

Regulatory Notification. Where required by law, we will notify relevant regulatory authorities, such as state attorneys general, of the breach in accordance with applicable notification requirements.

If you believe your personal information has been compromised, please contact us immediately at [email protected].

DATA RETENTION POLICY

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide the Service to you, comply with our legal obligations, resolve disputes, enforce our agreements, and protect against fraud and security threats. When your personal information is no longer needed for these purposes, we delete it or anonymize it so that it can no longer be associated with you.

The specific retention periods for each category of personal information are as follows:

Account Information. We retain your name, email address, account credentials, and account profile information for as long as your account is active. Upon account termination, we retain this information for sixty (60) days to process any pending requests, comply with legal obligations, and facilitate account closure. After this period, account profile information is deleted, except for minimal records necessary to confirm that an account existed and was terminated, which are retained for seven (7) years for legal and audit purposes.

Payment and Billing Information. We retain transaction records, billing history, invoices, and payment method type for seven (7) years to comply with tax and financial recordkeeping requirements. We do not store full credit card numbers. Payment card data is processed by our third-party payment processors, and we retain only the last four digits of the card number, card brand, and expiration date for account identification purposes.

Clickwrap Acceptance Records. We retain records of your acceptance of the Terms of Use and any subsequent modifications, including the date and time of acceptance, the version of the terms accepted, and the IP address associated with the acceptance, for seven (7) years. This retention period supports our ability to enforce the Terms of Use and defend against disputes.

Brokerage Connection Data. We retain your brokerage API credentials, connection status, and authentication tokens only for as long as your brokerage connection is active. Upon disconnection of a brokerage account or termination of your Service account, we delete brokerage API credentials and authentication tokens within thirty (30) days. We retain anonymized, aggregated transaction logs for analytics and service improvement purposes, but these logs are stripped of personally identifiable information before retention.

User Automations. We retain your User Automations, including trading rules, parameters, settings, and configurations, for as long as your account is active. Upon account termination, we delete your User Automations within sixty (60) days as described in the Terms of Use. If you export or manually delete your User Automations before account termination, the deleted data is removed from our active systems within thirty (30) days, though backup copies may persist for up to ninety (90) days as described in the Backup Retention section below.

Usage Data. We retain usage data, including login timestamps, feature usage logs, and platform interaction data, for twenty-four (24) months. After this period, usage data is aggregated and anonymized for statistical analysis, or deleted.

Support Communications. We retain emails, support tickets, chat transcripts, and other communications between you and the Company for three (3) years from the date of the last communication. This retention supports quality assurance, dispute resolution, and legal compliance.

Marketing Communications. If you opt into marketing communications, we retain your marketing preferences and communication history until you unsubscribe or request deletion. Upon unsubscribe, we remove you from active marketing lists within ten (10) business days and delete marketing communication records within ninety (90) days, except where retention is required for proof of consent withdrawal.

Website Analytics Data. We retain website analytics data, including IP addresses, browser type, pages visited, and referral URLs, for twenty-six (26) months. After this period, IP addresses are deleted and remaining data is aggregated and anonymized.

Backup Retention. We maintain encrypted backups of our systems for disaster recovery purposes. Personal information deleted from our active systems may persist in backup copies for up to ninety (90) days after deletion from active systems. Backups are encrypted, access-restricted, and are not used for any purpose other than disaster recovery. Personal information in backups is deleted permanently when the backup cycle completes.

Legal Hold. Notwithstanding the retention periods above, if we receive a legal request, subpoena, or if litigation is anticipated or pending, we may retain relevant personal information beyond the standard retention period until the legal matter is fully resolved. Once the legal hold is lifted, the retained information is deleted in accordance with the standard retention schedule.

Deletion Requests. When you submit a deletion request under Your Privacy Rights, we will delete your personal information from our active systems within thirty (30) days of verifying your identity, subject to the exceptions described in this Privacy Policy. Information retained under legal exceptions, such as completing transactions, detecting fraud, or complying with legal obligations, will be retained only for the period necessary to fulfill that specific purpose and then deleted.

YOUR PRIVACY RIGHTS

Rights Available to All Users

Regardless of where you live, you have the following rights with respect to your personal information:

Right to Access. You may request a copy of the personal information we hold about you, along with details about the categories of information collected, the sources, the purpose of collection, and the categories of third parties with whom we have shared it.

Right to Correct. You may request that we correct inaccurate or incomplete personal information we hold about you.

Right to Delete. You may request that we delete the personal information we hold about you, subject to the exceptions described below.

Right to Data Portability. You may request that we provide your personal information to you in a structured, commonly used, machine-readable format, or that we transmit it directly to another entity where technically feasible.

Right to Object to Processing. You may object to our processing of your personal information for direct marketing purposes or where our processing is based on legitimate interests.

Right to Withdraw Consent. Where we process your personal information based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.

Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Right to Know. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting, the categories of third parties to whom we have disclosed it, and the categories of third parties to whom we have sold or shared it.

Right to Delete. You have the right to request that we delete any personal information about you that we have collected or maintained, subject to certain exceptions set forth in the CCPA. We may retain information where necessary to complete the transaction for which it was collected, detect security incidents, protect against malicious or fraudulent activity, exercise free speech rights, comply with legal obligations, engage in research, or enable internal uses reasonably aligned with your expectations.

Right to Correct. You have the right to request that we correct inaccurate personal information about you.

Right to Opt-Out of Sale or Sharing. You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information to third parties. For purposes of the CCPA, "sharing" means the sharing of personal information for cross-context behavioral advertising. If our practices change and we begin engaging in cross-context behavioral advertising that would constitute sharing under the CCPA, we will update this policy and provide an opt-out mechanism.

Right to Limit Use of Sensitive Personal Information. You have the right to limit our use of your sensitive personal information to the purposes necessary to perform the services or maintain the account you have with us. We collect sensitive personal information only to the extent necessary to provide the Service, including financial account information required to connect your brokerage account and process payments. We do not use sensitive personal information for any purpose beyond providing and maintaining the Service, preventing fraud, and ensuring security.

Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. We will not deny you the Service, charge you different prices, provide you a different level of quality of service, or suggest that we will do any of these things because you exercised a CCPA right.

Rights of Authorized Agents. You may authorize an agent to submit requests on your behalf. We will require the agent to provide written proof of their authorization and may require you to verify your identity directly with us. If you are an authorized agent submitting a request to delete, we may also require you to confirm directly with us that you authorize the deletion.

Information We Need to Process Your Request

To protect your privacy and security, we will take reasonable steps to verify your identity before processing your request. Depending on the type of request and the sensitivity of the information involved, we may ask you to provide sufficient information to match the personal information we have on file for you, such as your name, email address, account ID, and in some cases, additional verification details.

For requests to delete, we may require additional verification to confirm your identity, particularly where the request involves sensitive personal information or financial account data.

How to Submit a Request

To exercise any of the rights described above, you may submit a request by any of the following methods:

Email: [email protected] with the subject line "Privacy Rights Request"

Mail: ABTrades, LLC, Attn: Privacy, 3416 Redding Rd, Chattanooga TN 37415

User Portal: Submit a request through your account at https://my.selfoperatingbrokerage.com/login

Please specify the right you wish to exercise and provide sufficient information for us to identify your account and verify your identity.

Response Timeline

We will respond to your request within forty-five (45) days of receiving it. If we need more time, we will inform you of the reason and extension period in writing, which will not exceed an additional forty-five (45) days as permitted by the CCPA.

For requests to know, we will provide the information in a readily useable format. For requests to delete, we will confirm that we have deleted or are in the process of deleting your personal information, subject to applicable exceptions.

If we deny your request, we will provide the reason for denial and explain how you may appeal the decision.

Appeal Process

If we deny your request, you have the right to appeal our decision by submitting an appeal to [email protected] within thirty (30) days of receiving our denial. We will acknowledge receipt of your appeal within thirty (30) days and provide a decision within sixty (60) days.

If your appeal is denied, you may contact the California Privacy Protection Agency to submit a complaint.

CHILDREN'S PRIVACY

The Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us at [email protected] and we will take steps to delete such information.

INTERNATIONAL USERS

The Service is hosted and operated in the United States. If you are accessing the Service from outside the United States, please be aware that your personal information will be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country of residence.

By using the Service, you consent to the transfer of your personal information to the United States for the purposes described in this Privacy Policy. We will take reasonable steps to ensure that your personal information is protected in accordance with this Privacy Policy regardless of where it is processed.

If you are a resident of the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or the UK GDPR, as applicable, in addition to the rights described above. Our legal bases for processing your personal information are described in the Legal Basis for Processing section. For more information about your GDPR rights or to exercise them, please contact us at [email protected].

CALIFORNIA "SHINE THE LIGHT" DISCLOSURE

Under California Civil Code Section 1798.83, California residents have the right to request information from us regarding how we share their personal information with third parties for those third parties' direct marketing purposes. We do not share your personal information with third parties for their direct marketing purposes. If you are a California resident and would like to submit a request under this section, please contact us at [email protected]. We will respond to your request within thirty (30) days.

CHANGES TO THIS PRIVACY POLICY

We may, in our sole discretion, change or modify this Privacy Policy from time to time. Material changes will be effective thirty (30) days after we post the modified Privacy Policy to this web address (URL): https://www.selfoperatingbrokerage.com/privacy-policy and send notice to the email address associated with your account. Non-material changes, including clarifications, corrections of typographical errors, or updates to contact information, may be made without separate notice and are effective upon posting.

For purposes of this section, "material changes" include, without limitation: changes to the categories of personal information we collect, changes to how we use or share your personal information, changes to your privacy rights, changes to our data retention practices, and changes that reduce your rights or increase our permitted uses of your personal information.

Changes to this Privacy Policy apply prospectively only and do not apply to information collected before the effective date of the change. Your continued use of the Service after the effective date of any change constitutes your acceptance of the modified Privacy Policy. If you do not agree to a material change, you may cancel your subscription as provided in the Refund Policy.

You are responsible for reviewing this document from time to time to ensure that you are aware of any changes. The "Last Updated" date at the top of this page indicates when the Privacy Policy was last modified.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

ABTrades, LLCd/b/a Self Operating Brokerage

3416 Redding Rd

Chattanooga, TN 37415

Email: [email protected]

Website: https://www.selfoperatingbrokerage.com

User Portal: https://my.selfoperatingbrokerage.com/login